What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Dallas during the cooler months, when they’re needed the most to keep you comfortable. While you know the team at Tri County Air Care LLC will always be there ASAP when you need us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some expenses if it’s not. We’ve collected this checklist of things to attempt before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is switched off.
    • Check your thermostat to ensure it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try changing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re hesitant about where it is) and test your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, confirm that it’s displaying the accurate time. If it thinks it’s morning when it’s actually night, it may not turn your heat on because it doesn’t know you’re home.
  3. Is an impasse causing your furnace to breakdown?
    • Check your air filters to make sure they’re not clogging things up.
    • Do you have any congested ducts, vents or cool air intakes?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still without heat, call Tri County Air Care LLC at 469-213-8367 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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