What To Do When the Heat Goes Out03/08/2017Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Dallas during the cooler months, when they’re needed the most to keep you comfortable. While you know the team at Tri County Air Care LLC will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to confirm that a repair is necessary and save yourself some expenses if it’s not. We’ve compiled this checklist of things to try before you give us a call. It may sound silly, but make sure everything is turned “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is turned off. Inspect your thermostat to ensure it’s on, fixed to the appropriate temperature and isn’t fixed to cool. Then try changing the battery, if it has one. If everything looks right, check your furnace switch (check your manual if you’re hesitant about where it is) and test your fuses and circuit breaker. Make sure your gas is on. If the furnace still hasn’t kicked on, revisit your thermostat. If it’s a programmable model, make sure it’s showing the accurate time. If it thinks it’s morning when it’s actually night, it may not kick your heat on because it doesn’t think you’re home. Is an impasse causing your furnace to breakdown? Inspect your air filters to make sure they’re not blocking things up. Do you have any blocked ducts, vents or cool air openings? Are all supply registers accessible? Is your exhaust flue unobstructed? If you’ve moved through this checklist and you’re still without heat, call Tri County Air Care LLC at 469-617-3437 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.